yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile receptionist eager to contribute customer service expertise as well as strong communication skills toward actively supporting an organization in maximizing performance.

 

profile

 

• offer solid and progressive receptionist experience, including expertise within client/staff communication, basic accounting, administrative support, and customer service capacities.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• dynamic communication, organization, administration, and relationship management skills.
• security clearance, dod; sf86 security clearance, dos.

 

professional experience

 

receptionist petrone & petrone, p.c.                                                                                                                2009-present

• effectively handle high-volume phone lines for 30-member law firm, facilitating timely and efficient communication.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• responsible for processing time sheets, basic accounting operations and administrative duties.

 

tactical operation center specialist dyn corp                                                                                            2006-2009

• successfully coordinated flights for company personnel and equipment through afghanistan; scheduling 150 flights aircrafts a month according to weight and personnel requirements.
• facilitated productive communication with deputy program managers, us military, afghan saeft office, afghan ministry of the interior, and all department heads within the dyn program.
• effectively managed a broad range of administrative duties, including tracking personnel/vehicle movements, developing contacts, updating informational database, and dispersing intelligence through proper channels.

 

sergeant united states army                                                                                                                      2000-2006

• served three deployments to afghanistan, tasked with nuclear biological chemical warfare training and civil affairs operations.
• actively function as liaison between army forces and local government officials, facilitating productive communication and cooperation.
• tasked with organizing women s affairs programs for local women, including vocational skill development, midwifery training and personal health training.
• responsible for multiple clerical duties, from setting up meetings and contract development to serving as pay agent for operational funds, handling an average of $0.5m/month.
• supervised lower ranking soldiers, ensuring mental and physical readiness and job proficiency.

 

geriatric care giver loretto                                                                                                                       2001-2004

• actively monitored patient vital signs, temperature, blood pressure, pulse, and respiratory rate, while also administering medications and changed dressings.

 

aquatics director gold s gym                                                                                                                      1999-2002

• effectively hired, trained and directed pool staff and actively collaborated in operational functions such as developing work schedules for lifeguards/swim instructors and administered swimming programs.

 

professional education

 

bachelors of business administration maryland university                                                                             present

 

home health aid certification aha                                                                                                                       2002

 

nuclear biological chemical warfare training a.i.t. n.b.c./c.a.                                                                  2000/2002

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a receptionist capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in customer service operations, administrative support and basic accounting functions. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, administration, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

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