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                                                                                                                                            xxx-xxx-xxxx [c]

                                                                                                                                               abc@xyz.com

 

objective

results-driven individual eager to contribute broad scope of experience in sales, project management, marketing, advertising, promotion, customer service and analytical skill sets in a challenging project or account management assignment.

 

career profile

ø  over 17 years of successful experience with national leaders in food development and the pharmaceutical sector.

ø  bachelor of science degree in nutrition and dietetics.

ø  certified pharmacy technician.

ø  extensive marketing, business development and promotional background, with active participation in new product launches.

ø  notable facilitator and communicator, incorporating high-impact sales presentations.

ø  proven project manager and coordinator, including territory development/management.

ø  demonstrated team trainer, developer and leader.

ø  drive achievement of ambitious revenue objectives in highly-competitive market places.

ø  establish and facilitate high-dollar client relationships including account management.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business development objectives.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficiency in advanced business software, including ms office suite, siebel, novell, pbs and datatrak.

 

 

professional experience

walgreen company, deerfield, il                                                                                                     2005 - 2009

whi client services central region account manager (2007-2009)

      performed comprehensive management of client delivery for several of the company s most profitable clients.

      coordinated plan implementations and new client set-up including conversion of plan data from prior record keeping systems.

      designed administrative strategies to optimally achieve goals of client.

      serviced and maintained pharmacy benefit management (pbm) clients such as third-party administrators, union groups and municipalities.

      developed financial relationships between whi and clients while monitoring profitability and obligations.

      analyzed utilization reports, recommended modifications and assisted in client communications.

      managed escalating whi issues, developed cost-control strategies and assisted regional clinical director.

      serviced pharmacy mail order, retail and integrated product client programs for account management team.

      played vital role in building high-performance teams by actively collaborating in training and development of ne w account managers and account executives.

      oversaw client delivery for multiple profitable accounts.

      coordinated plan implementations/new client set-up including conversion of plan data from prior record keeping systems.

      facilitated development of administrative strategies to attain optimum client objectives.

 

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whi client services ovations account coordinator (2005-2007)

      maintained client relationships and assisted daily coordination of pbm programs.

      trained clients on systems & reporting and reviewed direct member reimbursement (dmr) claims.

      point coordinator for medication therapy program and coordinator for pharmacy benefits transfers.

      support pbm clients and account management team and run prescription volume reports for wellcare.

      research and resolve claim issues, provide client service and drive revenue and compile performance data.

 

nestle clinical nutrition, deerfield, il                                                                                                1998 - 2003

lead inside sales representative (2002-2003)

      coordinated between ncn field sales customers and distributor team to identify potential new business.

      supported sales forces with marketing materials, participated in over 35 tradeshows and supported products.

      managed ten major accounts including cardinal healthcare, mckesson drug, sysco and gulf south medical.

      designed and implemented training seminars for new account representatives on products and diseases.

      conducted business reviews including pricing analysis, updated member roster and business plan.

 

senior product support specialist (1998-2002)

      conducted and participated in taste tests for newly-developed nestle products and reviewed results.

      generated supporting reports, researched findings, developed business and interacted with managers.

      consulted wide range of customers and sales representatives on problem-solving and product usage.

 

 

 

education/training

dominican university, river forest, il

bachelor of science, nutrition and dietetics 1998

 

miller heiman sales training course

 

 

 

other experience

prior to 1998, employed by dominick s pharmacy in capacity of senior licensed pharmacy technician filling prescriptions, counseling patients on drug interactions, dosages and side effects and processing medical reimbursement, medicaid, private insurance and home health; lutheran general hospital as diet technician determining patients nutritional status and treatment options..

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an account manager or project manager capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a bachelor s degree in nutrition and dietetics, certification as a pharmacy technician, and over 17 years of experience with national leaders in the food development and pharmaceutical sectors.  to complement this background, i possess extensive marketing and promotion, project coordination, team leadership and development, analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

 

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting account management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

 

 

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