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Yyyyyy x. yyyyyy
Tallil, Iraq ▪ abc@xyz.com xxx-xxx-xxxx
Profile
Proven leader over four years experience managing up to 89 employees from diverse backgrounds in fast-paced and high-volume environments. Maintain a consistent track record for meeting timelines, quality standards and work expectations. Areas of expertise include:
Customer Service ▪ Staff Supervision ▪ Time & Resource Optimization ▪ Subcontractor Management Inventory Management ▪ Facilities Inspection ▪ Quality Control Standards ▪ Problem Resolution
Career Track
KBR 2006 C Present
Laundry Foreman Lead, Tallil, IQ, 2010 C Present
Effectively oversee 9 expatriates and 80 Local Nationals to ensure smooth daily operations of laundered support C sorting, washing, drying, inventory and distribution of clothing and linen supplies
Met timelines, work expectations and goals by managing and organizing workload according to priority while staying focused under pressure
Complete administrative tasks, including maintaining attendance roster and timesheets for Foreign Nationals, listings of Leave requests for Expats; perform data and file archiving
Laundry Foreman, Basra, IQ, 2007 C 2010
Successfully supervised expatriates in the daily operations of laundered support and ensured quality processes were met while managing volumes of over 500 bags of laundry per month
Upheld open communication while promptly resolving conflict situations
Laundry Foreman, Al Taquddum, 2007
Efficiently managed 60 subcontract employees processing over 1,800 bags of laundry per day and upheld all quality processes
Laundry Attendant, Tallil, IQ, 2007
Supervised 50 subcontract employees processing over 900 bags of laundry per day Reduced downtime and repair costs by conducting preventative maintenance inspections on laundry equipment valued over $150,000
Accurately maintained accountability files, records and daily production reports
Laundry Attendant, Scania, 2006 C 2007
Supervised 12 subcontract employees in laundered support
MACY S EAST, Wayne, NJ 2005 C 2006
Customer Service Specialist
Increased customer loyalty by providing exceptional service and needs assessment
Ensured customer satisfaction by professionally and efficiently resolving problems in a timely manner
US ARMY, Ft. Bragg, NC 2002 C 2005
Laundry Bath and Textile Specialist (92S)
Oversaw logistical support to military personnel regarding showers, laundry facilities and supplies
Effectively monitored and ordered inventory to maintain optimal stock levels of laundry and bath supplies
Managed the organization and transportation of bulk and individual equipment for each company being deployed
Served in Iraq for one year
SEARS, Wayne, NJ 2001 C 2002
Sales Associate
Provided exceptional customer service while assisting clients with their prospective purchases in-person and over-the-phone; completed daily inventory of merchandise
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