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Yyyyyy x. yyyyyy
400 3rd Ave S #901 ¹ Xxxxxx, XXXXXX xxxxxx ¹ abc@xyz.com ¹ (xxx-xxx-xxxx
Current Information Systems Student with extensive knowledge of software development, systems analysis and e-commerce design seeking to integrate hands-on skills and educational experience. Experience in assisting others navigate complicated technical applications and providing resolutions for functionality issues. Seeking an entry level technical support position with a progressive organization that values technical savvy and a desire to contribute to organizational success.
Education
Xxxxxx State University (SCSU), Xxxxxx, XXXXXX
Bachelor of Science, Information Systems (In Progress, May 2010) and Minor, Information Media
Educational Experience
Currently holding a 3.3 GPA in an intensive program nationally accredited by the Association to Advance Collegiate Schools of Business (AACSB).
SCSU Department of Communication Studies - Teaching Assistant (2009 to Present)
w Lead students through course materials and provide guidance in successfully completing assignments as required by the department.
w Assist Professor by reviewing papers and grading tests; lead a discussion group on required days of about 10 students.
w Comfortable speaking in front of small groups of students and leading discussions on communication concepts and ethics studies.
w Troubleshoot technical applications and resolve printing and functionality issues.
Key Skills / Technical Expertise
w Public Speaking and Presentations
w Manage Multiple Tasks
w Interpret Technical Language
w Ambitious and Dynamic
w Train and Mentor Others
w Troubleshooting and Resolution
w Hardware/Software Installation
w VB.Net/Java/JavaScript, HTML Languages
w UNIX/XP/Vista/Mac OS X Operating Systems
w MS 2007/Adobe CS4
Employment History
Xxxxxx State University, Academic Computer Services Center (2009 to Present)
Husky Net Computer Lab Consultant
w Proactively assist students with software applications and teach users to navigate both Windows and Macintosh platforms; reputation as a knowledgeable and technologically savvy Lab Consultant.
w Successfully completed Atomic Learning Program
Xxxxxx State University, Holes Hall Residence (2009 to Present)
Desk Assistant
w Assist students by confirming requests to utilized school equipment; track student requests and ensure return of equipment.
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