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Yyyyyy x. yyyyyy                                            Lamandren Derrick

Social Security Number:              Number

Position:                                            Position               



KNOWLEDGE, SKILLS & ABILITIES (KSAs)
 

 

FACTOR A:  Please describe, in detail, your ability to work collaboratively with program staff to gather and assemble data, prepare documents, letters, reports, and presentations, and the ability to examine work for administrative and program content.



Context:  As an Intern at Children s Medical Center of Detroit, I actively participated in the Risk Management Committee.
Challenge:  I worked extensively with committee members to identify high-risk cases.

Action:  Working directly with committee members, we gathered, assembled and analyzed data. 

Result:  We successfully determined high-risk cases through collaboration and cohesiveness.

 


Context:  As a Rehabilitation Supervisor at Michigan Department of Labor and Economic Growth, I worked collaboratively with program staff.

Challenge:  On a daily basis, I worked with numerous clients to identify and resolve challenges and meet their individual needs.
Action:  I worked closely with staff and clients to research and analyze
pertinent educational, social, medical, psychological and vocational data. 

Result:  I determined needs and eligibility for rehabilitation services, as well as vocational objective.  Collaborating directly with each client, I designed, developed and implemented a tailored vocational rehabilitation plan and provided vocational counseling and guidance.

 

 

Context:  As a Community Outreach Worker at St. John Medical/Hospital, I supervised and participated in information gathering, assembly and analysis to prepare documents and presentations.

Challenge:  To educate patients and community members, I conducted extensive examinations of work for administrative and program content.

Action:  I worked with staff to educate and inform patients and community members through presentations, onsite lectures and seminars.

Result:  I built and established key relationships and liaised effectively with staff, patients and various community members.

 


Yyyyyy x. yyyyyy                                            Lamandren Derrick

Social Security Number:              Number

Position:                                            Position               



KNOWLEDGE, SKILLS & ABILITIES (KSAs)
 
 

FACTOR B:  (Pertaining to the KSA above) Provide an example of this experience. Include your role, level of responsibility and accountability.

 


Context:  As an Intern at Children s Medical Center of Detroit, I was appointed to manage a cross-functional team.
Challenge:  We needed to integrate the existing distribution system with a new database system.
Action:  I collaboratively worked with staff members to manage the integration.
Result: We successfully achieved our goal of smooth integration.

 

Context:  As a Community Outreach Worker at St. John Medical/Hospital, I oversaw and participated in research and information gathering to develop school-based programs for the community.

Challenge:  I maintained full accountability for promoting community awareness and providing resources.

Action:  I collaborated with program and community members to develop and maintain a community resources directory and explore new areas of available services.

Result:  I effectively educated community members and patients and provided them with appropriate resources.

 

 

Context:  Serving as a Residence Coordinator at University of Dayton, I supervised, trained and evaluated resident assistant staff.

Challenge:  I assumed primary responsibility for student development and functions for over 250 first-year students.

Action:  I directly mentored, motivated and led staff, playing an instrumental role in the development of top performing team members, and directly collaborated with them on developing strategic plans.

Result:  We provided quality programs and services to students; we developed and coordinated educational programs of residence life for academic, cultural, religious and social enrichment of the hall.


Yyyyyy x. yyyyyy                                            Lamandren Derrick

Social Security Number:              Number

Position:                                            Position               



KNOWLEDGE, SKILLS & ABILITIES (KSAs)
 
 

FACTOR C:  Write a good short narrative illustrating your ability to work independently, exercise good judgment, and show initiative in your areas of administrative expertise, including purchasing, scheduling, filing, review and editing, correspondence and timekeeping.

 

 

 

Context:  As an Intern at Children s Medical Center of Detroit, I reported directly to the Executive VP of Operations on budget issues.

Challenge:  There were major budget issues and not enough money to pay staff to accomplish various tasks and duties.
Action:  I independently resolved the budget balancing issues through cost-effective allocation, administration and control.

Result:  We were able to pay the staff, improve morale and still have significant money left in the budget.

 

 

Context:  Working as a Rehabilitation Supervisor at Michigan Department of Labor and Economic Growth, I consistently worked independently, exercised good judgment and showed initiative.

Challenge:  On numerous occasions, I stayed later than usual either waiting for a client or working with the client through their difficulties.

Action:  I applied my advanced communication and interpersonal relation skills toward assisting clients in resolving issues, exhibiting initiative and dedication.

Result:  Through my actions, many clients were able to work through their difficulties and achieve goals/objectives.

 

 

Context:  While serving as a Community Outreach Worker at St. John Medical/Hospital, I established measurable goals and objectives and determined progress. 

Challenge:  To optimize productivity, efficiency and performance, I conducted comprehensive review and analysis of daily operations.

Action:  I developed and implemented policies and procedures to support enterprise-wide operations.

Result:  I effectively streamlined workflow by implementing policies/procedures and educating staff to boost performance.

 

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