yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

results-focused leader with mba in hr management and specializing in directing and administering public- and private-sector benefits programs, building strong teams, negotiating key contracts, providing world-class client services, and cultivating a solutions-driven environment eager to offer 10+years experience toward maximizing an employer s success.

profile of qualifications

 

         top performer who demonstrates a proven record of progression to positions of higher-level responsibility and authority.

         integral leader who offers comprehensive experience with fmla, ada, cobra, and hipaa, centers for medicare studies, and deferred compensation, along with contributing up-to-date knowledge of medical, dental, vision, and life insurance.

         out-of-the-box thinker who plans, prioritizes, and manages multiple tasks within fast-paced, high-pressure environments.

         fluent in english, spanish, and french languages.

core competencies

 

benefits / retirement programs                                       regulatory compliance                                     broker / consultant relations

client relationship management                                     team building / training                                 informal / formal presentations

collective bargaining / negotiations                              strategic planning / analysis                            policy / procedure development

professional synopsis

 

 

senior account manager groups 50 c 3,000 lives (2000 c 2004)

         applied dynamic leadership talents toward managing accounts for an average of 75 client companies representing 10,000+ members, including directing all client services, contract renewal of healthcare products, and broker / consultant relations.

         drove business growth by successfully presenting renewals, benefit changes, contracts / amendments, and new products, along with corresponding with clients on benefit updates and legislative changes and coordinating all new group installations.

         achieved 97%+ retention of business rates and grew business to attain 10%+ in increased membership and sales of new products.

         recognized for job performance excellence with best senior account manager award on the west coast.

 

regional sales manager large group 50 c 10,000+ lives (1997 c 2000)

         met and / or exceeded business goals by directing aggressive sales and marketing activities, including establishing relationships with clientele while responding to a high-volume of inquiries and proposals for 150+ assigned brokers / consultants.

         maximized bottom-line results for a book of business consisting of 15,000+ members and approximately 80 clients, along with developing and implementing profit-focused sales and general business plans to meet objectives within competitive territories.

         managed sales processes from initial contact through to proposal / rate development, benefit presentation, and close of sales.

         generated solid partnerships with brokers, employer groups, and account management and underwriting staff.

 

 

regional sales executive / senior account manager large group 250+ employees

         led strategic decision-making in building a large-scale client base consisting of commercial, public sector (municipalities), and labor and trust organizations within a southern california territory, including doubling sales quota in 2^nd year of tenure.

         contributed strong communication skills toward delivering formal and informal sales presentations to executive-level management, including coordinating new client site visit presentations and managing relationships with brokers and consultants.

         expertly provided bilingual support for renewal and new employer group meetings while concurrently assisting in the generation of new business leads via targeted telemarketing, mailings, and networking efforts.

 

additional account management & marketing coordinator roles held prior to 1994

education & technical summary

 

master of business administration (hr management emphasis 3.87 gpa)                                                     walden university

graduate diploma in management / international business                                                                                 mcgill university

graduate-level business administration coursework                                                         university of southern california

bachelor of arts in journalism                                                                                       california state university, northridge

 

microsoft office suite • sales activity management • ibm system as / 400

community service

 

national hispanic mba association (nhmba) • employee benefit planning association (ebpa) • volunteer income tax assistant

puente project (student mentor california state university) • junior achievement volunteer (southern california)