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yyyyyy x. yyyyyy

6925 e. greekhaven drive, apt. 928 xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx
abc@xyz.com

 

driven it professional seeking a challenging networking position, where expertise in network administration and engineering, help desk support, and desktop support skills will prove instrumental to company success.

career profile

 

ø  a results-oriented it professional with experience in network administration, help desk operations, and desktop support.

ø  in-depth expertise in the installation, configuration, and maintenance of various windows operating systems including 2000, xp, nt, windows 2003 active directory, and server 2003.

ø  strong hands on knowledge of building desktop computers, running critical performance updates, performing clean installations of operating systems, applications, and upgrades.

ø  recognized as highly skilled network engineer, with proven abilities in network subnetting, building and maintaining a local area networks, installing and configuring cisco routers and switches.

ø  high level of familiarity with network protocols tcp/ip, http, smtp, snmp, ftp, ssh. dhcp and routing protocols eigrp, igrp, ospf, ripv1, ripv2, and bgp.

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

ø  track record for diagnosing complex problems and consistently delivering effective solutions.

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technical expertise

 

microsoft office suite: word, excel, powerpoint, access, outlook 2003

mozilla firefox, internet explorer, dos, and linux

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professional experience

 

computer operator tti, inc.                                                                                                                      2006-2008

  sharp business acumen and experience in managing broad scope of operations, from monitoring computer systems and performance failures to elevating issues to appropriate support resources and ensured reports are available to end users in a timely manner.

  effectively utilize jcl in the development of special job requests and implementation of batch changes to achieve company success.

  successfully document all technical failures and operational issues and provide recommendations for correction.

  consistently managed all after-hours help desk functions, including end-user system support and interaction with hardware/software vendors.

  proficiently ensure equipment operation through preventive maintenance testing, troubleshooting malfunctions, organizing repairs, and new equipment evaluation.

  responsible for disaster recovery procedure and back-up process implementation, involving running system backups, vaulting tapes, production system shutdowns, and by preparing tapes for off-site storage.

 

additional experience

stocker kroger                                                                                                                                       2005-2006

package handler ups                                                                                                                             2004-2005

merchandising specialists best buy                                                                                                       2002-2002

cashier target                                                                                                                                       1998-2002

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professional experience

 

certificate of completion in ccna exploration cisco networking academy arlington, xxxxxx                                   2008-present

cisco certified network associate in progress

 

associate of applied science in computer network systems itt technical institute arlington, xxxxxx                      2006

achieved highest academic honors and perfect attendance awards

yyyyyy x. yyyyyy

6925 e. greekhaven drive, apt. 928 xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx
abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a network administrator capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include advanced knowledge of operating systems, hardware, software, and internet protocols/networking. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer expertise in troubleshooting a wide variety of technical issues.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

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