career profile

 

highly skilled teaching and administrative professional looking to re-enter the workforce after raising a family and traveling/living overseas as part of a military family. adapt well to new environments, and possess strong organizational, communication, and project management skills. technically proficient with ms office including word, excel, powerpoint, and outlook.

professional experience

 

katy independent school district, katy, tx                                               1998-2004

substitute teacher

     created and implemented lesson plans to teach several long-term assignments including 5^th grade math, 5^th grade gifted classes, 4^th grade language arts, and homeroom.

     administered grades and prepared report cards.

     attended parent-teacher conferences to communicate with parents on their child s progress.

 

british telecom plc, bromley/croydon, england                                           1985-1988

training manager (1987-1988)

     promoted to lead trainer in the district to educate staff on a new customer service training system delivered throughout british telecom.

     spearheaded scheduling all training courses, with senior management attending the first courses for any module.

     ensured availability of training rooms and booked them according to class registration and assigned trainers for all classes.

     ordered supplies as needed.

     presented follow-up performance data to managers after staff took the courses.

     served as the sole trainer for new recruits, called induction training.

     performed data encryption for a new computer system introduced alongside the new customer service program.

 

account manager (1985-1987)

     successfully reduced outstanding consumer debt from 13 million uk pounds to under 4 million uk pounds by collecting monies for both residential and corporate accounts.

     collaborated with sales and engineering departments to schedule and perform installations, repairs, and disconnections.

     managed high level complaint cases from oftel that could not be handled by sales staff, resolving customer complaints by researching service or product solutions and generating reports for upper management.

     oversaw data backup to ensure accuracy and security of consumer records.

education

 

university of lancaster, liverpool, england    

ba (honours), literature life & thought (double major in english and history), 1985

 

bromley schools collegiate, bromley, kent, england 

post graduate teaching certificate (pgct), all ages secondary level (11-18), 1996 

     english & history

 

 

 

activities

 

anglican church, brazil, 2004-2009

     read the occasional lesson, then led community prayers.

     voted in 2004 onto the parish council as the peoples' warden, which essentially meant i was someone the community could talk to if they were shy about approaching the chaplain.

     president of the board of christ church community, responsible for chairing meetings with parish council, committees the parish council dealt with such as british legion, masons, british school of rio de janeiro, british embassy/ consulate.

     also chaired the annual general meeting, monthly parish council meetings and any extraordinary meetings. 

     maintained parish records of membership and check legality of any proposed changes to the constitution of the church. 

     served as a substitute for the chaplain if the chaplain was unavailable for any of the many social functions he was expected to attend throughout rio's very cosmopolitan society.

     helped with nativity plays, making palm crosses for easter, teaching bible studies and leading an alpha course.

     organized schlumberger spouse association's christmas charity for 2 years, helping out children in day care centers in some of rio's favelas (shanty towns) by collecting and delivering presents for over 200 children each year.

     attended the christmas party.

 

sunday school teacher, 1996-2004

     taught sunday school for 2 years at a local houston, tx church.

     organized 3 morning shifts of sunday school for a growing attendance.

 

girl scout troop leader, 1996-2004

     led a troop of 24 girls from daisy level through to cadettes.

     served as a den leader for special needs boys at the cub level.

     coached softball for 2 years.

 

girl guide leader, 1988-1995

     attended training sessions on how to work with children as well as more technical areas of badge work.

     partnered with other leaders and troops.

     participated with the troop annually on thinking day , where a huge antenna was built and used to communicate by amateur radio with scouts and guides around the world.