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0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
Abc@xyz.com
Computer/Information Technology
Repair/Servicing/Maintenance ~ Custom Builds ~ Installations ~ User Support
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Profile of Qualifications
Ø Offering approximately a decade of experience in computer servicing, warranty repairs, installations, and customized systems as well as customer helpdesk/technical support
Ø Excel in providing world-class customer service through prompt response to broad technology needs
Ø Strategically plan, coordinate and facilitate projects/services to meet critical timelines while maintaining high quality standards; expertise in maximizing productivity and efficiency
Ø Sharp business acumen; experienced in steering operations ranging from start-up launches and administrative/financial functions to sales/marketing, purchasing and inventory control
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Professional Experience
PC Repair Technician 1999-Current
Self Employed, Transfer, PA; 2006-Present
Facilitate quality warranty repairs and installations for leading company, Nexicore Services, with full-scope business management accountability ranging from sales and service scheduling/coordination through payment processing
Proficiently deliver custom computer systems and provide ongoing ISP customer helpdesk and technical support
Adventure Online Inc., Transfer, PA; 2002-2006
Efficiently maintained ISP company servers and workstations, built custom systems and provided client technical support to ensure optimal technology performance; handled additional administrative functions including records management and customer payments
Proprietor/Christopher s Computers, Mercer, PA; 1999-2000
Launched, developed and operated successful business providing custom computer systems, repairs and servicing
Prior Background
Warehouse Worker, Aramark (Concessions Contractor), Pittsburgh, PA; 1986-1999
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Education
TV and VCR Repair Training; Connelly Trade School, Pittsburgh, PA
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