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Yyyyyy x. yyyyyy
Country of Citizenship: United States
SSN: xxx-xx-xxxx
Job Posting: DON0303-P
Position: Miscellaneous Clerk/Assistant
Core Competencies
Clerk, Office Operations, Clerical, Administrative Support, Business Management, Sales, Customer Service, Retail, Purchasing, Supply/Inventory Control, Accounting, Invoicing, Cash Processing, Payroll, Human Resources, Hiring/Staffing, Training & Development, Supervision, Scheduling, Food Service, International Relations, Customs, Freight Forwarding, Distribution
Experience
11/2007 C 04/2009
Grand Deli & Caf
Deer Park, NY
Supervisor: N/A-self employed
Hours per Week: 40
Salary:
Entrepreneur
Steered full-scope operations of high-volume delicatessen, with P&L, budgeting and fiscal management accountability. Successfully hired, trained, coordinated, and led a team of 4 associates, with strong focus on optimizing customer service and productivity. Efficiently managed cash transactions, banking and general bookkeeping.
Applied dynamic communication skills toward maintaining positive customer as well as vendor relations. Proficiently controlled inventory and cost-effectively purchased stock to maintain optimal levels. Facilitated advertising initiatives to boost market penetration and grow business.
08/2006 C 09/2007
Corado Bakery & Cafe
New York, NY
Supervisor: N/A-self employed
Hours per Week: 40
Salary:
Entrepreneur
Successfully launched start-up retail food business, from initial business planning, financing and licensing through operational/organizational structuring, staffing and capital assets/inventory procurement. Strategically scheduled 5 employees to maximize use of resources while controlling payroll. Led daily operations, including maintaining varied business/administrative documentation.
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Heayoung Chang Page 2 of 3
Experience continued
03/1998 C 10/2007
Boulevard Copy Center
Queens, NY
Supervisor: N/A-self employed
Hours per Week: 40
Salary:
Entrepreneur
Directed operations of center specializing in providing quality business printing goods and services ranging from copying to offset printing, including production of business forms and letterhead. Proactively managed 24 corporate accounts, from sales and order processing through ongoing customer service. Expanded revenue streams by providing fax and Notary Public services; earned Public Notary Certification, State of New York.
05/1993 C 12/1997
Buy Sell Realty
Staten Island, NY
Supervisor: N/A-self employed
Hours per Week: 40
Salary:
Entrepreneur/Broker
Drove operations of busy Real Estate office targeting sales and leasing of residential and business/investment properties, with accountability for a 3-member team of Sales Agents; earned Brokerage Licensure in support of career goals. Performed ongoing residential and commercial market analyses to expertly advise prospective buyers/sellers, maintain competitive edge and maximize business development.
Consulted with customers to define individual needs and researched properties to present optimal sales/lease opportunities. Steered transactions from coordinating closings to overseeing completion/signing of documents and disbursement of funds. Actively collaborated with mortgage brokers, attorneys, banks, and insurance agencies.
02/1986 C 03/1990
Sanho Enterprises Ltd.
New York, NY
Supervisor: N/A Phone: N/A Permission to Contact: N/A
Hours per Week: 40
Salary:
Production Manager
Led production department operations for garment manufacturer/importer, including direct supervision of 8 employees. Efficiently coordinated with internal sales force to control orders and ensure high level of customer service. Routinely interfaced with global manufacturers to follow up on production status in support of meeting critical timelines. Proficiently processed damaged merchandise claims.
Cost-effectively negotiated Freight on Board (FOB) pricing with overseas manufacturers as well as researched and negotiated shipping rates; coordinated with Custom brokers and freight forwarding companies to meet distribution objectives and regulatory compliance standards.
Heayoung Chang Page 3 of 3
Education
Catholic Medical College
Seoul, Korea
Degree: Bachelor of Science in Nursing
Earned: 1977
GPA:
Credit Hours: 198
Certifications/Professional Development
Public Notary of State of New York; 2006
Real Estate Brokerage License, State of New York; 1995
Special Skills
Technical:
Microsoft
Word, Power Point, Page Maker, Quark Xpress, Publisher
Language:
Fluent in Korean (written and oral)
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