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Yyyyyy x. yyyyyy
P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Accomplished professional eager to contribute comprehensive background toward actively supporting the employer in optimizing productivity and efficiency of operations.
Profile
Ø Excel in defining and executing targeted strategies and management plans to maximize productivity, efficiency, quality and profitability
Ø Promote superior customer service and expeditiously handle client escalations
Ø Dynamic planning, organization, prioritization and multitasking abilities
Ø Effective communication, interpersonal relation and problem solving skills
Ø Proven value and dedication as a team member
Ø Tompkin, Seneca, Tioga Boces Medical Technologies. 2001-2002
Ø Certificate of Medical Technologies
Professional Experience
Claritas, A Nielsen Company - Ithaca, NY 2007-Present
Facilities Administrative Specialist
Target - Ithaca, NY 2006-2007
Logistics and Price Accuracy Team Member
Borg Warner Automotive - Ithaca, NY 2004-2005
Office Assistant
T-Burg Shur Save - Trumansburg, NY 2000-2005
Cashier & Deli Clerk
Career duties
Ø Supervise and mentor customer service associates; assign duties and regulate breaks.
Ø Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior member/provider services.
Ø Maintain full accountability for updating and maintaining databases and templates and coordinating paperwork, phone calls and web orders.
Ø Resourcefully communicate directly with a variety of vendors to on a day-to-day basis in order to establish strong relationships and obtain optimum quality and pricing.
Ø Strategically project manages a variety of sensitive tasks and activities with full accountability for overseeing day-to-day relationship management duties.
Ø Oversee daily procedures and operations such as follow-up conferences with prospective associates and client billing and payment, with a focus on providing exceptional customer satisfaction.
Ø Provide key supporting role in a team environment with a strong ability to meet deadlines.
Ø Promote superior customer service; handle refunds, and voids while expeditiously diffusing client escalations.
Ø Balance currency, coin, and checks in cash drawers at ends of shifts and examined checks for endorsements; verify secondary information.
Education
SUNY Canton, Canton NY, 2006 - Associates of Science Mortuary Science
Yyyyyy x. yyyyyy
P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in management and am submitting my resume for your review. In advance, thank you for your time and consideration.
I am an enthusiastic, results-oriented professional who thrives in fast-paced environments, quickly adapts to new responsibilities, readily acquires and applies new knowledge and skills, actively pursues challenging opportunities, and is willing to work flexible hours to accommodate employer and project needs.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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