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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

solutions-focused business support professional specializing in customer service, administrative operations, confidential communications, and workflow prioritization eager to maximize a progressive employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  excellent communicator who can plan, delegate, and / or complete multiple assignments within fast-paced, deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp troubleshooting skills.

 

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key areas of expertise

 

customer service                                    mail distribution                         business communications                     warehouse operations

administrative support                            inventory control                        workflow prioritization                            regulatory compliance

 

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professional synopsis

 

kbr, jalalabad, afghanistan / dijoubiti, africa                                                                                                                 2007 c present

 

mail clerk

         apply dynamic business support talents toward organizing mail pick-ups and deliveries within a fast-paced military post office to include distributing kbr-based correspondence while performing at above-average personal efficiency and productivity levels.

         separate insured, certified, or registered mail for proper delivery, along with drafting comprehensive camp-wide mail lists.

 

warehouseman

         optimized operational processes by coordinating all phases of shipping / receiving, purchasing, storage, maintenance, and inventory control to include maintaining the proper documentation of key values through consistent recordkeeping practices.

         interfaced among top-performing team members to proactively resolve warehouse challenges in a resourceful manner.

         observed and followed all rules pertaining to facility-wide safety, health, and environmental hazards / risks to ensure site met quality standards and reduced occupational injuries.

 

food service representative

         strategically steered food service operations by performing diverse food / beverage preparatory and serving tasks to include complying with set operational policies and procedures to consistently maintain a safe, clean working environment.

 

automax ford, killeen, tx                                                                                                                                                                          2006

 

detailer

         played a vital role in supporting dealer delivery initiatives by providing wide-ranging vehicle preparations to include handling all cleaning, vacuuming, interiors / exterior maintenance, and minor repairs as required.

 

china town, killeen, tx                                                                                                                                                                   2004 c 2005

 

cook / dishwasher

         demonstrated strong prioritization and time management skills to include quickly identifying and resolving daily food service problems in a proactive and productive manner while maintaining high-quality restaurant standards.

         monitored inventory activities and investigated discrepancies as necessary to guarantee seamless food service operations.

 

convergys, killeen, tx                                                                                                                                                                    2003 c 2004

 

customer service representative / trainer

         utilized broad scope of industry and professional services knowledge to complete all contracts, prepare record changes, resolve customer complaints, and promote solutions-driven client relations to maintain superior service satisfaction rates.

         built profitable relationships with new / existing clientele, along with marketing / promoting products through presentation and extensive solicitation to generate high-volume sales opportunities.

 

protect america, austin, tx                                                                                                                                                          2000 c 2003

 

customer service representative / manager / inside sales

         drove business success by directing comprehensive security systems installations to include inspecting premises to determine individual needs / requirements and conferring with customers to obtain data regarding internal operations.

         planned and delegate technician tasks to maximized use of resources and meet key installation objectives.

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