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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000 Ladrillo Street-Woodland Hills, CA 91367
abc@xyz.com
Results-focused professional eager to contribute broad business background in Staffing, Benefits Administration, Operations, and Customer Service toward supporting Human Resource Operations of a progressive company
yyyyyy x. yyyyyy
Profile of Qualifications
Ø Recognized as a well-rounded business professional with comprehensive understanding of cross-functional operations
Ø Diverse background in human resources including applicant processing, pre-employment screening, testing coordination, hiring briefings/recommendations and processes, and benefits administration; proficient in HRIS system
Ø Excel in strategically prioritizing, planning, organizing, and facilitating projects/workflow to maximize productivity and efficiency
Ø Dynamic communication, interpersonal relation and problem solving skills
Ø Extremely adaptable and versatile; able to take on new and changing responsibilities to support employer goals
Ø Computer literate: Windows 2000; Microsoft Word, Excel, PowerPoint, Outlook Express, Internet
yyyyyy x. yyyyyy
Professional Experience
Benefits Specialist, The Cheesecake Factory, Inc.-Calabasas Hills, CA 2006-Present
Efficiently enter and maintain enrollment and eligibility data in HRIS (Lawson) system
Actively interface with personnel to address benefits issues using both effective written and verbal communications; deliver exceptional customer service in communicating company benefits plan design and coverage to both restaurant and corporate personnel
Credentialing Associate, Kelly Services-Woodland Hills, CA 2005-2006
WellPoint (Blue Cross/Blue Shield) Contract
Ensured critical medical facility and physician compliance with company guidelines through effective processing of provider applications
Maximized integrity of critical data by proficiently and accurately updating company database
Executive Administrator, Big City Artist Management-Tarzana, CA 2001-2005
Strategically scheduled clients and coordinated travel arrangements to optimize use of time and resources
Developed detailed monthly budget reports instrumental to supporting senior management in evaluating performance and defining short-term/long-range business plans
Managed broad-scope administrative/clerical functions including preparing/providing contractors for promoters and attorneys as well as answering/screening inbound calls and maintaining information/file system
Applicant Case Specialist, Federal Bureau of Investigations-Washington, D.C. 1985-2000
Facilitated thorough, complete hiring adjudication process and background investigations of prospective FBI candidates; efficiently processed applications and coordinated pre-employment testing and polygraph evaluations
Prepared hiring briefs for presentation to senior personnel and advised management on qualifications assessments, background results and hiring recommendations
Consistently provided quality customer service to field office liaisons and applicants; served in Team Leader capacity
yyyyyy x. yyyyyy
Education
Associate of Arts Degree, Business/Legal Secretary, Villa Julie College-Stevenson, MD
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