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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Versatile business professional with expertise in Office Administration and Account/Client Management eager to contribute to the success of a progressive organization seeking a driven team player
yyyyyy x. yyyyyy
Profile of Qualifications
Ø Offering numerous years of comprehensive background in managing office/administrative operations, servicing accounts, delivering world-class customer service, and providing general business support
Ø Dynamic communication and interpersonal relation skills; effectively interface and coordinate with key stakeholders, from sales, clients and manufacturers to vendors/suppliers, peers and senior management, to achieve objectives
Ø Expertise in servicing and managing accounts, with a consistent focus on optimizing customer satisfaction; skilled in developing and presenting bids/quotes, overseeing order processing and troubleshooting/resolving client concerns
Ø Extensive experience in coordinating large-scale direct marketing/direct mailing projects
Ø Solid background in international/domestic shipping; knowledgeable in USPS regulations
Ø Excel in prioritizing and coordinating projects/workflow to maximize productivity and efficiency
Ø Proficient in facilitating purchases, reviewing purchase orders, negotiating vendor pricing/terms, and scheduling supplier deliveries
Ø Computer literate, with proficiency in Windows, Microsoft Office, Microsoft Excel, PowerPoint, QuickBooks, and Pro-Mail Systems
yyyyyy x. yyyyyy
Professional Experience
Office Manager, The Fidelis Group, Inc.-Little Ferry, NJ 2005-2008
Ensured optimal performance of essential direct marketing projects by actively liaising with sales representatives, clients and manufacturing to facilitate cohesive collaboration
Persuasively negotiated competitive pricing structures with packaging manufacturers to control costs and boost bottom-line profits
Proficiently coordinated international and domestic order fulfillment, interfacing with diverse shippers for timely, cost-effective shipment
Strategically coordinated supplier delivery schedules to meet operational demands
Effectively partnered with employment agencies to recruit, interview and retain top employees
Applied sharp business acumen toward providing broad-range administrative support to senior management team
Account Manager/CSR, Custom Audio Video Distributions-South Plainfield, NJ 2004-2005
Drove revenue/business growth by presenting competitive price quotes, opening new accounts and delivering superior customer service
Efficiently managed accounts payable, accounts receivable and invoicing using QuickBooks
Procured audio video products and directly interfaced with both manufacturers and suppliers on a daily basis
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Stephanie A. Wheeler Page 2 of 2
Professional Experience Continued
Account Manager, MDM Technologies-Elizabeth, NJ 2000-2004
Demonstrated strong planning and organization skills in effectively coordinating order processing with sales, customers and manufacturers for full-scope management of direct marketing programs and promotions
Spearheaded key components of projects, from performing contract review of purchase orders and providing quotes through preparing detailed work orders
Partnered with list brokers to efficiently coordinate data receipt and processing
Effectively managed current/potential accounts database
Office Manager, World-Wide Direct Inc.-Hollywood, MD 1990-2000
Steered office/administrative operations spanning areas including human resources, invoicing, production, order fulfillment, and direct marketing
Strategically prioritized and coordinated workflow of suppliers, logistics, clients, and manufacturing for on-time delivery of direct marketing services
Diligently maintained production schedule and monitored order status to meet critical deadlines
Collaborated with peers in defining and implementing continuous quality control improvement processes for enhanced performance
yyyyyy x. yyyyyy
Education
Associate Degree, Charles County Community College-La Plata, MD
Advanced Computer Training, PC Institute-Jersey City, NJ
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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT ACTUAL TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include an extensive background in Office/Administrative Operations, Account Management and Customer Service. I excel in providing top-notch account servicing through full-scope management of order processing, from bidding/quoting and ongoing project monitoring through on-time fulfillment, and effectively collaborate with cross-functional departments and vendors/suppliers to optimize performance. I am well-versed in business functions ranging from purchasing and accounting to human resources and international/domestic shipping, and am a highly organized professional with dynamic project/workflow management skills.
As an employee, you will find that I am prepared to deliver both immediate and long-term results and that I am a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Stephanie A. Wheeler
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Contact Name
Company Name
Address
City/State/Zip Code
Dear _______________________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, I am an enthusiastic, versatile team player eager to build a successful career as a dedicated member of your staff. I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION THAT WERE DISCUSSED DURING INTERVIEW) skills vital to your operations and look forward to contributing to your success.
Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.
Sincerely,
Stephanie A. Wheeler
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