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yyyyyy x. yyyyyy                                         0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

objective

driven leader eager to contribute dynamic operations, logistics, personnel management, relationship building, communications and customer relations skills in a challenging operations team coordinator role.

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career profile

ø  bachelor of science degree in computer engineering.

ø  over nine years of logistics management, production and coordination experience.

ø  well-organized multi-tasker with strong detail orientation.

ø  knowledgeable in engineering standards and effective distribution..

ø  extensive background in client relations and account management.

ø  leader and developer of highly efficient staffs.

ø  consistently meet/exceed challenging business objectives.

ø  in-depth background in achieving ambitious projects on time and under budget.

ø  strength in complex project management and coordination.

ø  knowledgeable in all facets of record-keeping and reporting.

ø  record of progression to positions of wide-ranging responsibility and authority.

ø  strong focus on safety and regulatory compliance.

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professional experience

fedex, winston-salem, nc                                                                                               2006 - present

manager, p&d

       supervise and professionally developed staff of how many.

       organize pick-up and delivery operations.

       provide customers with rate quotes, claim information and appointments.

       oversee dock loading staff to ensure proper conduct and operations.

       coordinate with account managers to achieve client objectives.

 

american predator corporation, gilroy, ca                                                                             2004 - 2006

operations supervisor, q&a

       managed, inspected and performed quality-control work in production departments.

       identified, analyzed and developed company quality-improvement programs.

       prioritized work scheduling based on product and manufacturing projection timelines.

       processed all returned materials through central reporting database.

 

recall total information, san jose, ca                                                                                  2000 - 2004

operations supervisor

       coordinated with accounts and recall personnel to ensure superior customer service.

       supported customers in correctly processing of orders while resolving discrepancies.

       aided ic/dc manager in overtime management, expense control and productivity.

       facilitated facility and vehicle management including maintenance and fire code compliance.

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education

san jose state university, san jose, ca

degree, major, 2003

 

la sierra university, riverside, ca

degree, major, 2001

 

unip, sao paulo, brazil

computer engineering, 1999

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