Accomplished  Human Resources Specialist with 17 years of experience,

considerable financial acumen, and exceptional budgeting skills eager to

support a dynamic organization in achieving business goals and objectives.

 

 

         Solid experience in driving HR functional areas spanning recruiting, training and development, compensation, program administration, compliance, retention, forecasting, and budget management.

         Well-developed expertise in HR policy and procedure development, team-building, performance management, and employee relations.

         Proactively create, implement and facilitate staff development initiatives, practical retention strategies, and employee recognition programs to bolster productivity, reduce costs, and increase employee engagement.

         Proven abilities in achieving a cohesive workplace climate essential to maximizing staff productivity and satisfaction.

         Ethical and discreet with an unwavering commitment to ensuring confidentiality of personnel files and documents.  

 

 

Department of Veterans Affairs, Durham, North Carolina, 2008 to Present                                      

Health Benefits Advisor

         Advise veterans in determining health care options, thoroughly assess and categorize financial reporting, and serve as liaison officer coordinating insurance payments and  transactions.  

         Prepare accurate eligibility reports for Health Administration Service Department of Durham Veterans Administration.

         Chosen and recognized as Employee of the Month in March 2009 for independently processing over 11,000 records in FY 2009.

         Formally awarded for expeditiously correcting 5,000+ veterans records within two-month time frame.

 

HQ NC ARNG Recruiting & Retention Command, Raleigh, North Carolina, 2000 to 2005 

Staffing Manager / HR   

        Defined NCNG s organizational infrastructure, evaluated and qualified candidates, and advised senior management in administering recruiting and retention command programs for mission agendas.

        Applied broad-scope human resources expertise toward facilitating staffing services, overseeing performance evaluations and succession planning, determining fair yet cost-effective compensation, and designing retention strategies.

        Optimized labor relations and performance management during organization-wide restructuring. 

        Critically analyzed and overhauled employee relations program to enhance collaborative efforts among employees, supervisors and managers.

        Decisively provided recommendations to managers, supervisors and employees concerning benefits and awards for recognition of outstanding performance.

 

Continued

 

 

 

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Professional Experience continued

 

US ARMY, 4^th Training Brigade,  FT Jackson, South Carolina, 1998 to 2000 

Senior Human Resources Specialist / Administrative Officer  

         As Senior Human Resources Specialist, provided crucial leadership to 29 employees and strategic HR guidance regarding restructuring and departmental reorganization, technology implementations, and thousands of employee transitions.

         Exercised strong organizational and planning abilities to develop and implement effective exit strategies.

 

US ARMY, 1^st Signal Brigade, Seoul, Korea, 1997 to 1998  

HR Specialist C Strength Management 

         Demonstrated exemplary leadership talents in supervising 53 employees and 117 Korean Augmenters of the United States Army (KATUSA) in delivering personnel support for 7,500 employees throughout South Korean Peninsula within Telecommunications/Signal Division.

         Seamlessly coordinated placement of all newly assigned personnel.

         Initiated cooperative relationships with all hiring managers, paramount to achieving efficient operations.  

 

US ARMY, HQ USA Garrison,  San Antonio, TX, 1991 to 1997  

Senior Human Resources Specialist C Transition Center

         Spearheaded daily activities within Installation IN/OUT Processing Center serving 27 civilian and 35 military employees, exhibiting proficiency in records management, team-building, and employee relations.

         Elevated personnel performance and productivity by devising and facilitating staff development, leadership and training workshops.

 

 

MBA, Human Resources Management, Strayer University, Newington, VA, 2010

 

BS, Business Administration, Liberty University, Lynchburg, VA, 2004

 

Military Training & Certifications:

 

Certified Health Benefits Advisor

Human Resources Specialist Course

Leadership Human Resources Management

Leadership Development Course

Army Recruiting & Retention School

 

 

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), CPRS