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Yyyyyy x. yyyyyy
xxx-xxx-xxxx abc@xyz.com
Career Objective
Results-driven, motivated professional eager to contribute dynamic client servicing, team-building and interpersonal relation skills toward actively supporting the employer in optimizing performance.
Profile
Ø Progressive experience in the financial aid lending industry, with solid customer service background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies to boost company leveraging.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management, staff and clients.
Key Achievements
Ø Awarded Certificate of Appreciation in 2007 for exceptional day-to-day services supporting Texas A&M University-Commerce.
Ø Invited to serve on the Search Committee Board for the Texas A&M University-Commerce Director of Admissions position in 2007.
Ø Appointed Co-Chair of various interview committees in 2007-2008 at Texas A&M University-Commerce.
Ø Achieved Sears and Roebuck Employee of the Year, a Web Recognized Award, in 2005.
Ø Received three Certificates of Appreciation from the US Army for outstanding support.
Education & Professional Training
B.A. in Business Administration, Minor in English (In Progress) - Texas A&M University, Commerce (Commerce, TX); Dean s List
Certification in Tax Services, Financial, Mortgage, & Investments Abroad - H&R Block Tax School (Dallas, TX); 4.0 GPA
New Aid Officers Workshop - Texas A&M University, Commerce
Petroleum Supply Specialist Diploma - United States Army, Quartermaster School (Fort Lee, VA)
Certificate of Basic Combat Training (Infantry) - Department of the Army (Fort Benning, GA)
Professional Experience
Financial Aid Loan Officer/Outreach Coordinator - Texas A&M University-Commerce 2006-Present
Contribute dynamic communication skills in consulting and awarding students with Federal Direct Stafford loans/grants, traveling to various A&M partnership campuses.
Maintain full accountability for managing accounts for 1,200 students.
Apply financial aid expertise toward certifying private loans/parent plus loans with private lenders outside of the institution and balancing subsidized and unsubsidized loans.
Conduct comprehensive review and analysis of reports to verify over awards.
Cost-effectively allocate and administer budgets by calculating estimated cost of attendance on an academic year basis/ term-by-term basis.
Exhibit exceptional presentation and interpersonal relation qualities in conducting financial aid workshops on the federal government s eligibility determination process for federal funding,
Certified Tax Professional (Seasonal) - H&R Block 2006-Present
Demonstrate solid tax expertise in assisting both individual and corporate clients.
Proficiently develop and execute organizational strategies to optimize efficiency, quality and productivity, with strong focus on the delivery of superior services.
Proactively forge key relationships and liaise effectively with management, staff and clients.
Sales Consultant - Sears and Roebuck 2003-2005
Directly supported merchandise sales and daily operations, demonstrating exceptional organizational and multitasking abilities in achieving goals and timelines.
Instrumental member in significantly boosting the opening of new credit card accounts by contributing strong interpersonal relation skills.
Technical Skills
Microsoft Excel, Office & Outlook; Sunguard Intergraded Banner System; Central Processing System; National Student Loan Data System; Advantage Web; Common Origination Disbursement
Yyyyyy x. yyyyyy
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive financial processes/procedures, I have continually excelled in maximizing performance as a dynamic team member. I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. As illustrated by the accompanying resume, I have a comprehensive background in customer service and lending, assuming increasing levels of responsibility. To complement my experience, I am currently pursuing a B.A. in Business Administration and I offer a Certification in Tax Services, Financial, Mortgage, & Investments Abroad.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Fredrecio Washington
Yyyyyy x. yyyyyy
xxx-xxx-xxxx abc@xyz.com
Date
Contact Name
Company Name
Address
City/State/Zip Code
Dear _______________________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.
Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.
Sincerely,
Fredrecio Washington
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