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Yyyyyy x. yyyyyy
Dynamic, Influential, and Seasoned Operations Management Leader with a proven track record of driving significant improvements in business processes and profitability results by providing visionary leadership for market penetration, contract management, client relations and services delivery. Ability to lead aggressive turnaround strategies leveraging a deep and rich understanding of business needs that result in enhanced positioning, maximized revenue, and increased market share.
Core Competencies
Expert Problem Solver
Staff Selection/Skills Assessment
Sales Planning and Forecasting
Persuasive and Effective Communicator
Develop Operations Infrastructure
Manage, Mentor and Motivate Staff
P&L/Budget Responsibility
Manage Warehouse and Inventory Operations
Analyze and Interpret Industry Trends
Business Development/Client Relations
Professional History
1998 to 2010: Frozen Distribution Inc., Division of Frosty Treats, St. Louis, MO - Operations Manager
Provided leadership and oversight for day to day business operations for this distribution company providing ice cream products to over 400 customers in the St. Louis Metro area.
Instrumental in capitalizing on a partnership between Frosty Treats and Blue Bunny Ice-Cream to drive market penetration, brand awareness and consumer interest in the products; grew annual revenue by over 600K annually by expanding business footprint.
Maintained oversight for equipment service and client relations for 600 freezer locations; reenergized cash flow processes by implementing COD requirements and eliminating over 40% of invoicing, positioning the organization to realize substantial savings in operations overhead while increasing overall cash flow.
Identified, interviewed, hired and trained all staff members; implemented strict performance management strategies to optimize efficiencies and impact bottom line results; leveraged exceptional leadership and communication skills to mentor and motivate staff, and created a team driven, cohesive staff.
Maintained oversight for fleet operations; introduced preventative/scheduled maintenance processes.
Drove marketing strategies to enhance market positioning; applied strong creativity and understanding of competitive landscape to differentiate products from the competition.
Held complete accountability for profit and loss results; formulated complex financial models, tracked inventory, estimated sales activity and adjusted price points to consistently meet goals for profitability.
1994 to 1998: Frosty Treats, INC., St. Louis, MO - Sales Manager
Instrumental in leading year over year sales growth; secured increased from $800K to $1.3MM in annual sales revenue through tactical client relations, marketing and sales strategies.
Oversaw operations of 35 delivery ice cream trucks and personnel; selected and trained new drivers, scheduled and mapped routes for maximum penetration, and led staff development and motivation initiatives to create a high performance team.
1989
to 1994: Tri-J Power Industries, St. Louis, MO - Sales
Representative
Called
on key clients in the industrial industry to secure consistent sales growth for
power equipment.
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