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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com ~ (xxx-xxx-xxxx

qualification summary

 

ambitious professional with a 15+ year proven track record of success and progressive mail handling operations, including leadership, team building, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. possess exceptional organizational and interpersonal attributes and a strong determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy.

 

***retired - us air force with top secret clearance and held 5 top secret level jobs***

 

computer support / system administration / records management / financial analysis

budget administration / administrative management / training & professional development

technical competencies

operating systems: dos, windows 95, 98, nt, 2000 and xp.

other computer programs: microsoft powerpoint, excel, automated records information management system, defense travel system, automated business service systems, personnel database system, microsoft outlook task suspense, database microsoft front page

career history

 

pitney bowes 

material handler, 06/2007 c present

  • prepare 900+ containers incoming and outgoing mail for distribution; examine, sort, and route mail; keep records of shipments/pouches; and other duties related to mail handling.
  • sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
  • demonstrate strong client relations and customer service with the intent to resolve concerns with professionalism and tact.

 

united states air force

superintendent, information/systems management, 03/2003 c 10/2006

  • rectified a $35k budget issue and salvaged 10% of office funds.
  • demonstrated strong leadership qualities while heading up office suspense program.
  • directed the professional success of 265 personnel and remained accountable for 250 pcs, 23 laptops, and 25 printers.
  • administrated a $300k budget including use, disbursement, and avoidance of misappropriations.

 

chief, base information transfer postal service center, 10/2001 c 03/2003

  • facilitated proper use of funds for 52 separate accounts utilized to properly reimburse postal charges incurred by distinct squadrons.
  • administrated and remained consistently accountable for an $80k mail budget and a $179l postal service center contract which lead to $7.5k in annual expenditure reduction.
  • directed the professional success of 7,000 personnel participating in the base records management program.
  • handled the personnel issues of 4 civilians and 4 military members with professionalism and tact.
  • procured necessary equipment including $16k in postal meter machines; reduced organizational expenses significantly by $8k per year.
  • awarded accolades for excellent ratings for outstanding performance for facilitating the mail distribution system and managing the civilian postal service center.

 

superintendent, commander support staff administrative programs, 11/1999 c 10/2001

  • skillfully processed 500+ pieces of certified and registered mail with 0% quality assurance issues.
  • salvaged $50k in annual expenses by facilitating a copier usage audit that initiated the subsequent copier reallocation plan.
  • maximized efficiency of the tracking process by reducing operations by 50% under the guided freedom of information act program.

 

supervisor, information technology manager, 11/1996 c 11/1999

  • verified up-to-date status of each member s security and handled 300 security clearance submissions with no errors.
  • directed the professional success of 45 trainees to complete information management functions.
  • supervised mail distribution transaction for all incoming/outgoing mail.
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education & professional development

 

bachelor s degree in psychology (9 semester hours left to finish degree, 1 october 2008)

-         completed administrative client server level i & 2 certification 28 april 2006

-         completed records management training march 2006

-         completed associate degree (information management) june 1999

-         completed senior management leadership/communication correspondence c september 2003

 

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