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maria ferrarini
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
career objective
driven, client-focused leader and team player eager to contribute dynamic customer service, administrative and operations management skills toward actively supporting the employer in optimizing profit performance as key staff member
profile
ø extensive experience in client-focused, service-oriented environments; exceptional interpersonal relation, business development and problem solving abilities and committed to customer satisfaction
ø solid background in managing inventories and working with vendors to cost-effectively procure product and services
ø effectively coordinate staffing and plan/organize events
ø bi-lingual, spanish and english
ø comprehensive knowledge of retail business; grew up in the industry
ø pc literate, ms word and excel
professional experience
office manager, ultra events-new york city 2006-2008
acting in dual capacities of office manager and assistant to the owners in support of this full staffing services company, proficiently plan, organize and facilitate key components for client events
strategically coordinate schedules, staffing and rental supplies to ensure optimal event production
actively interface with clients to define needs, address issues and troubleshoot and concerns
steer broad scope of general office/administrative operations
office manager/assistant to project manager, kosa minore creative-nyc 2006-2008
played an instrumental role in driving business growth by conducting market research to identify potential clients, scheduling client meetings and providing quality customer service
monitored and purchased office inventory
bartender, coffee-shop bar at union square, nyc 2001-2006
delivered superior customer service in a high-volume, fast-paced environment
proficiently handled diverse operations ranging from inventory control and cash management to business development and customer retention
education/training
meisner acting training (1-year program), ward acting studio-nyc; 2007-2008
pilates mat teacher certification, sal anthony's movement salon; nyc; 2003-2004
journalism major, completed 3 years, ceu san pablo-valencia; 1992-1997
radio course-alicante, spain; 1991-1992
selling skills and customer service, chambers of commerce -alicante,
spain; 1990-1991
volunteer activities
volunteer, world trade center 9/11 relief efforts
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