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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Tel: (xxx-xxx-xxxx

abc@xyz.com

 

Eager to contribute exceptional technical expertise, vendor relations skills, and management background as Project Manager Store Systems Support with Dick s Sporting Goods.

 

Qualifications Profile

 

         Excellent knowledge of various POS (point-of-sale) systems, retail operations, and industry best practices; researched, selected, and implemented POS system for multiple Penalty Box locations.

         Played an integral role in steering successful roll-out of CW Store POS technology for Peranis Hockey World.

         Significant technical acumen includes SQL, OPOS, CW Store, Quick Sell POS, Microsoft SMS, Pixel Point (Certified), Micros, Aloha, Excel, Access, Outlook, SQL Server, Active Directory, Microsoft Exchange, and networking.

         Diligently and continuously monitor, evaluate and fine-tune system performance, essential to achieving business continuity.

         Proficiency in working with other internal organizations to achieve constant improvement in store systems reliability, performance, and service levels.

         Outstanding talents in goal setting and attainment; drastically grew annual sales from $60K to $1.2M per year and championed efforts to expand customer count from 60 to 500 per week.

 

Professional Experience

 

Club Prophet Systems, ____ to Present?

Software Specialist

         Partner with customers and programmers to improve and enhance software.

         Served as Lead Developer for Food and Beverage POS system.

         Participated in development of other interfaces to align with diverse vendor software products.

         Design and implement interfaces for POS module of T-Links and Pixel Point/PMS.

         Manage tester and team of programmers, consistently emphasizing quality control.

         Trained customers in proper system use, and set up networks, file shares, printers, routers and open ports for remote communication.

 

Peranis Hockey World, Pittsburgh, PA, 2006 to ____?

Eastern Region Sales Manager

  • Drove regional sales operations inclusive of preparing forecasts and budgets, personnel management for staff of 12, marketing/promotions, contract negotiations, account management, vendor relations and customer service spanning four locations.
  • Hired, trained, motivated and managed top-performing employees.
  • Scrutinized sales statistics to formulate policy and to assist dealers in promoting sales.

 

Continued

 

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

The Penalty Box, Pittsburgh, PA, 1996 to 2003

Owner & General Manager

  • Spearheaded daily operations inclusive of staffing/hiring, training, sales, project management, and customer service.
  • Communicated directly with vendors and maintained cooperative relationships.
  • Appreciated for excellent motivational skills; coached, supervised and managed 22 employees.
  • Analyzed, negotiated and administered all contracts.
  • Ensured accurate inventory control and replenishment, increasing revenues through development and introduction of Local Pro and School Sale Program.
  • Created and executed strategic business and operations plans.
  • Ensured that annual operations budget and service goals were met.
  • Built and maintained company web site.

 

Additional Experience: General Manager, Rockler Woodworking, Pittsburgh, PA, 2004 to ____?

 

Professional Development

 

Community College of Allegheny County:

         Certificate in Networking and System Design

         Certificate in Web Development and Programming

         Certificate in Help Desk and End User Support

 

Activities

 

Ice Hockey Player for 20 years

 

USA Hockey Level 3 Coach

 

USA Hockey Level 3 Referee

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Tel: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

Please accept this letter and accompanying resume in application for the Project Manager Store Systems Support position with Dick s Sporting Goods. In advance, thank you for your time and consideration.

 

In addition to a strong technology background and familiarity with various point-of-sale systems, I quickly master new applications and possess extensive management experience in retail environments. My exemplary communication and interpersonal skills are vital to partnering with customers and programmers to enhance, implement and fine-tune POS systems. Furthermore, I offer polished organizational, prioritization, troubleshooting, supervisory and multi-tasking skills.

 

If selected for an interview, you will find me to be a motivated team player committed to supporting you in achieving your objectives through superior performance, integrity and initiative. I am confident that I am an ideal candidate for this opportunity, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 
 

Yyyyyy x. yyyyyy

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