yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

telecommunications professional with expertise in electrical components, advanced systems, diagnostics, troubleshooting and client relations seeking opportunity to be at forefront of advancing technology and utilize management, cost analysis and process improvement skill sets.

career profile

over 12 years of relevant and successful telecommunications experience.  can coordinate multiple jobs, develop job estimations and originate bids to ensure proper billing and best cost analysis.  certified journeyman lineman.  proficient at troubleshooting/diagnosing service issues, circuits and wires.  expertise in installation, calibration, maintenance and service of a wide array of telecommunications equipment. track record of highest number of quality jobs completed on average.  skilled in team leadership and supervision.  successfully carry out emergency repairs resulting from storms and cable breakage. 

 

record of progression to assignments of increasing responsibility and authority.  knowledgeable in design and build of advanced components.  proven capacity to safely operate a wide array of equipment.  strength in t1, ds1/ds3 and digital loop circuits.  skilled in equipment testing, problem resolution and maintaining equipment in on-line status.  adept in centrax/cisco phone systems, wireless, satellite infrastructures and fiber optics, as well as dsl and adsl.  outstanding ability in quality and process improvement.  diagnostic proficiency in identifying/resolving defects in wiring, switches and networks.

professional experience

verizon, annapolis, md                                                                                                             1998 c present

cable splicing technician

       recruited to install, maintain, operate and repair t1 and digital loop carriers, copper networks, ds1 and ds3 type circuits.

       expertise in centrax phone systems and cisco phone equipment, fiber optics, wireless communication networks, and satellite infrastructures.

       tasked to direct contractors in placement/repair of facilities.

       perform dsl/adsl provisioning, maintenance and repair of outside/ inside cables.

       provide exceptional customer service.

       designated to coordinate high volume commercial accounts and residential customers.

       adept at problem solving and troubleshooting especially chronic/emergency service situations.

       skilled at fiber splicing and multimode fiber environments.

earlier background

during 1989-1998, served as high/low voltage journeyman, pepco, upper marlboro, md.  in this assignment, gained expertise in crew management, customer service, installations, maintenance and safety training.  constructed/maintained power transmission, high voltage overhead and underground tower lines.  effectively serviced urgent situations with the highest number of jobs completed on average. 

 

certifications

pima

project management, 2004, net+ and a+, 2003, journeyman lineman, 1989

pima coursework:

essentials and principles of project management, 2003, time and cost management, 2003, project techniques, 2003