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xxx-xxx-xxxx                                                                       abc@xyz.com

 

Career Objective                             

Results-driven leader eager to contribute dynamic administrative, communication and troubleshooting skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

Ø  Offer approximately 30+ years progressive experience in a wide array of environments

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

Ø  Strong computer skills

 

Professional Experience                

Weir's Furniture C Multiple locations, Texas                                                                      2006-Present

Sales Associate, Receptionist & Front Desk Coordinator

  Contribute dynamic leadership skills with full accountability for effectively performing a wide array of administrative tasks, with a focus on operating a multi-line telephone and with an intake rate of 1000+ telephone calls daily.

  Maintain accountability for daily operations, such as filing paperwork; sorting incoming and outgoing faxes and mail.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, including providing ongoing support to sales representative and managers.

  Actively provide superior customer support on a day-to-day basis.

  Maintain full accountability for diligently troubleshooting client questions and direct customers to the proper department.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

 

Delta Air Lines, Inc-Dallas, Fort Worth, TX                                                                      1974-2005
Flight Attendant in Charge

  Created and promoted a structured and efficient collaborative team environment, including ensuring that first-aid kits and other emergency equipment were aboard and in working order.

         Assessed the passenger cabin to ensure there were adequate supplies of food, beverages, and blankets.

         Assisted passengers in the event of an emergency, and reassured passengers in the event of turbulence.

 

Education                                           

Texas Tech University, Selected courses

Activities                                            

President of Homeowner's Association-2 yrs
Homeowner's Association Board Member-5 yrs
Volunteer work-Ronald McDonald House, MOPS

Yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                       abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.

 

I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

Sincerely,

 

 

 

 

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