Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

Dedicated, motivated, and student-focused Educator eager to contribute background and talents toward actively supporting a dynamic school system in ensuring delivery of a quality educational program.

 

 

• Exceptional blend of communication, organizational, administrative and multi-tasking skills; effectively balance competing priorities and demands.
• Offer over 5 years of volunteer experience in tutoring and elementary classroom management.
• Employ outstanding interpersonal skills to build and maintain strong parent, student, staff and faculty relationships.    
• Merge energy and enthusiasm to engage students, retain their attention, and build their confidence in learning.
• Sound knowledge of supervisory practices, instructional strategies, and student discipline.
• Highly versatile; exemplary ability to quickly master new roles, responsibilities and environments.
• Nurturing and structured; create a safe, positive, and secure environment to foster the academic growth of students.
• Polished leadership talents from solid management experience in customer service/retail environments.

 

 

Bachelor of Arts Degree, Social Sciences/Social Work, San Jose State University, 2008

 

Emergency 30-Day Substitute Teaching Permit

 

Certified Cook, American Culinary Federation Apprenticeship Program, San Francisco City College, 1992

 

 

Cooking.com, Santa Monica, CA, 2004 to Present

Customer Service

         Expeditiously and knowledgably respond to customer e-mail inquires regarding orders, products, and recipes.

         Oversee Shop.com accounts and process manual orders for partners such as KitchenEtc.com, and StarbucksStore.com.

         Analyze post-order survey feedback from customers and swiftly rectify complaints to ensure satisfaction and uphold outstanding company reputation.

 

Continued

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

AG Ferrari Foods, Palo Alto, CA, 2002 to 2004

General Manager

         Directed daily business operations for upscale deli/Italian grocery market and restaurant serving 130 to 200 customers daily.

         Held accountability for financial administration, purchasing, human resources, devising staff schedules, and coordinating marketing and promotions.

         Exercised excellent staff leadership expertise to hire, train, mentor and discipline 5 to 10 employees.

         Diligently prepared sales and financial reports, performed planning and budgeting tasks, and orchestrated catering operations.

 

Cooking.com, Santa Monica, CA 1998 to 2002

Customer Service Manager

         Spearheaded customer service operations for popular internet cookware site.

         Brought on board during company s launch, playing key role in establishing internal utilities required for eCommerce functionality.

         Tasked with hiring, training and motivating employees; successfully grew personnel base from 20 to approximately 40 during peak seasonal periods.

         Demonstrated strong communication and interpersonal skills in seamlessly collaborating with IT, warehouse, merchandising and marketing divisions.

         Leveraged professional chef credentials to assist in merchandise selection and procurement.

 

 

Tutor, Literacy in the Classroom, 2003 to Present

 

Classroom Volunteer, Castro Elementary School, 2003 to Present

 

 

Bilingual C English and Spanish