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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

asset management professional exploring opportunities to contribute dynamic operations, administration, team building and managerial skills toward actively supporting the employer in maximizing revenue performance in a loss mitigation officer role.

 

career profile

ø  over five years of relevant loss mitigation and asset management experience.

ø  bachelor of science degree in economics.

ø  knowledgeable in all facets of delinquent accounts and loan counseling operations.

ø  comprehensive understanding of business management.

ø  adept in research, implementation of severity options and contract review.

ø  proven accomplishments in building market share and recognition.

ø  track record of achieving challenging revenue objectives.

ø  record of progression to positions of wide-ranging responsibility and authority.

ø  proven ability in delinquency mitigation.

ø  deliver measurable contributions to increased productivity and profitability.

ø  outstanding competence in communications, presentations and departmental direction.

ø  successful record in providing high quality service.

 

professional experience

gmac mortgage, dallas, tx                                                                                                       2006 - present

senior loss mitigation specialist (2007-present)

       promoted to review, approve and implement short sales, deeds in lieu, short refinances and charge offs.

       assist delinquent accounts department to determine eligibility for payment assistance programs.

       refer accounts for foreclosure, provide team technical support and handle escalated calls.

       notify foreclosure attorneys, review periodic reports and manage special projects.

 

asset resolution specialist (2007)

       advanced to provide delinquency-mitigation plans to borrowers to resolve account problems in most efficient manner.

       coordinated with attorneys to ensure adherence to appropriate foreclosure guidelines.

       reviewed accounts based on hardship, pay history, credit record, overall capacity and repay commitment.

       customized solutions to individual borrowers according to fannie mae, gmac, va and freddie mac rules.

 

loan counselor, bankruptcy (2006-2007)

       recruited to manage accounts delinquent by 11-65 days and performed counseling for accounts less than 30 days past.  

       researched, analyzed and explained to borrowers details of individual loan options and resolution choices.

       identified problems, communicated with borrowers and focused on finding best solution to problems.

 

cymetrix, lewisville, tx                                                                                                                   2005 - 2006

appeals specialist

       verified consistency of underpayments and corresponding contract terms.

       deciphered medicare, medicaid, managed care and workers compensation.

 

education


texas a&m university, college station, tx

bachelor of science, economics, 2004

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